LoveMusicPass – Pilot Member FAQs
- What is LoveMusicPass?
LoveMusicPass is a project led by the Royal Philharmonic Society, trialling a new nationwide pass which aims to encourage more people across the UK to attend a range of live music performances including classical, jazz, folk, world, opera and chamber music.
The project is currently in its pilot phase, with pilots launched in London and Leeds in September 2016, and planned expansion to five other centres across England during 2017.
- What are the aims of LoveMusicPass?
LoveMusicPass has philanthropy at its core. As the scheme grows, membership revenue will be used to provide funding for special music-related projects, and to support LoveMusicPass partners in their educational and outreach initiatives. Our long term goal is to create a Music Fund to support live music in the UK while building increased attendance at live music events.
- Who is the programme open to? How many people do you envisage joining? How much does it cost to join the pilot?
Membership is open to anyone, with six month membership costing £20 for an individual and £30 for a joint membership. During phase 1 of the pilot we exceeded our target of 200 members, recruiting over 450. Membership recruitment continues during pilot phase 2.
Following the pilots, we hope to be able to extend to a nationwide programme and to include a variety of membership options at that time.
- How does the scheme work for LoveMusicPass members?
LoveMusicPass pilot members will be entitled to a range of offers, provided by our partner organisations. These might include priority booking, invitations to receptions, open rehearsals or discounted tickets.
- How do I access my offers?
During the pilot scheme, LoveMusicPass offers will primarily be marketed through the LoveMusicPass website and through regular e-newsletters and social media. The website will enable members to search by city, dates, genres and venues. On joining, each member will receive a welcome note detailing their own personal login information, which can be used to unlock offer codes via the LoveMusicPass website. During the pilot phase these offer codes will be different for each partner organisation and will not be unique to individual members. Once you choose an event to attend, you will be connected directly to the partner organisation to book.
- What kind of arts organisations are involved?
Participation in LoveMusicPass is open to a wide range of arts organisations, large and small, representing the best of the UK’s musical offer. Phase 2 sees the pilot project continue in and around London and Yorkshire, whilst also expanding to the North East, North West, Midlands, West and South Coast, with the addition for the first time of Festival partners.
- Is this offer focused on one particular genre of live music?
A number of our partners are orchestras; others are venues with a programme including a wide range of musical genres; others are specialists in jazz, folk or opera.
- Who are the pilot partners?
Phase 1 founder partners include The Wigmore Hall, Kings Place, Peckham Multi-Story Car Park, the 606 Club, Opera North, Orchestra of the Age of Enlightenment, Royal College of Music, Leeds International Concert Series, Leeds College of Music and Leeds Lieder. Since the launch in September 2016, LoveMusicPass has been continuing to sign up more partners; these include the Royal Philharmonic Orchestra, English Touring Opera, Seven Jazz and prestigious festivals such as Garsington Opera and Ryedale Festival. We continue to add more partners all the time. Please visit click here for a complete list of current partners.
- I do not live in London or Leeds but am interested in joining. Are there any offers for me?
During phase 1, the pilot programme focussed on arts partners in London and Leeds, and these partnerships will continue during phase 2. Phase 2 will also see LoveMusicPass expand to centres in the North East, North West, Midlands, West and South Coast of England.
As a members, you can use your membership in any area of England where there are partner organisations with current LoveMusicPass offers. We also have an increasing number of offers from partners such as Opera Rara and Rhinegold Publishing that are not geographically specific.
Alternatively you may choose to sign up to receive free e newsletters to keep you informed about future offers, including updates on this geographic expansion of the programme.
- I am already a member of one of your partners’ friends schemes. How does the LoveMusicPass work for me?
We are delighted if our members already support our individual partner organisations. The LoveMusicPass programme has been designed to complement and support our partners’ existing membership schemes, by offering a different type of benefit across a range of organisations and musical genres. During the pilot scheme we will be evaluating the sort of offers that work best for our members, and which offers are most popular with the membership.
- How do LoveMusicPass members find out about the offers available?
All details of the LoveMusicPass offer are contained on the LoveMusicPass website, lovemusicpass.org. There is a special members’ only area of the website which sets out details of how to take advantage of the offers available.
In addition, members will receive regular newsletters highlighting upcoming events. The LoveMusicPass website and e-newsletters provides fresh and exciting content and an easy to navigate concert calendar, to make it easy for you to access concerts and their content.
- I was unable to access the LoveMusicPass offer when booking for an event
In several cases, the offers available are on a first come first served basis, and we are sorry if you have missed out on an offer. Please visit lovemusicpass.org for details of forthcoming LoveMusicPass events and offers.
Although every effort has been made to test the systems supporting the LoveMusicPass offers, it is possible that during the pilot there will be some teething problems. If you need assistance using our website, please contact the LoveMusicPass team on 020 7439 8358 for additional help accessing the offer, or email email@example.com
- I have forgotten my LoveMusicPass membership login and password
Please visit the members area of our website where you will find the option to reset your password and login details.
LoveMusicPass is extremely grateful to its pilot members for their participation in the scheme. We welcome feedback from members in order to better inform our future planning. To send us your thoughts, please visit lovemusicpass/contact, or email firstname.lastname@example.org.
For further information or to join the pilot, please email email@example.com