What information may be collected

The Royal Philharmonic Society is registered under the terms of the 1998 Data Protection Act. The personal information that you enter into the LoveMusicPass on-line registration form will be held securely and will not be used for any other purpose unless you have given us permission to send you information from other organisations. We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).

When you register with us our site will send a cookie to your computer. This is a small file that enables us to identify you next time you visit our site and saves you having to type in your email address each time you log in.

The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we suggest that you review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

This site may use Google Site Stats to track clicks on Google Sponsored Links. We use this to measure the success of our Google advertising. Learn more.

How the information collected will be used

LoveMusicPass will use your personal information for a number of purposes including the following:

  • for ‘service administration purposes’, which means that we may contact you for reasons related to the service you have signed up for (e.g. to provide you with password reminders or to send you our regular monthly newsletters about forthcoming events directly to your email address);
  • to contact you about a submission you have made to the websites, such as a Registration or Enquiry;
  • to personalise the way our content is presented to you (e.g. if you Register an interest in specific types of event, then we may make this information more easily accessible); and
  • to analyse and improve the services offered on our website. e.g. to provide you with the most user-friendly experience.

From time to time, we will also get in touch to keep you up to date with our activities, including forthcoming events or activities of the Royal Philharmonic Society. If you prefer not to receive certain type of letters or emails from us, simply get in touch with our team on info@lovemusicpass.org and these will be stopped.

We may from time to time share your contact details with our partners but we will only do so with your permission. For example, if you have expressed interest in hearing from our partners about their performances, you may hear directly from our partner organisation. If you wish to unsubscribe from any email communications, please contact the relevant organisation directly.



When you visit www.lovemusicpass.org Love Music Pass may store some information commonly known as a “cookie” on your computer. A cookie helps you get the best out of the website and helps us provide you with a more customised service.

The following table sets out which cookies theLove Music Pass website uses, their purpose and how intrusive they may be considered.

Cookies                       Purpose

Cookie Name Purpose More Information
Google Analytics * _utma _utmb _utmc _utmz These cookies are to gather information on how visitors use our website. With this information we create reports to help us improve our site. These cookies collect anonymous information including the number of visitors to the site, what pages they visited and when. View Googles Privacy Notice
First Load “pum-887” Works out whether we should show the homepage popup.
Maps .Google.co.uk This cookie is used so we can display Google Maps to you. This is a 3rd party cookie.
Electrinic Forms Firmstep2session This cookie is a unique identifier. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account if you log in to view or change an online form. This cookie is a session cookie and is removed when you leave the site. View Googles Privacy Notice
Facebook Facebook Cookies  https://www.facebook.com/policies/cookies/